III Points is an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. Please read this informational guide thoroughly before sending an inquiry email. For any accessibility-related questions not answered in the guide, please contact us. We will do our best to assist you and address your accessibility needs.
The venue is navigable for people with mobility disabilities. The event is held on concrete . There are accessible routes connected throughout the venue including entrances, stages, ADA viewing areas, vendors, and all other activity areas. We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are permitted as well to be brought in to the event. If you need to recharge your motorized mobility device, you may do so at the Info/Lost and Found Booth. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.
We will not be providing wheelchair or scooter rentals.
There is no parking at this show. Please utilize the lots and spots around the venue to park.
LOADING + UNLOADING LOT
ADA Drop Offs will be located outside the Main Entrance located on NW 6th Ave for all ticket holders, and at the VIP Entrance at NW 23rd St for VIP ticket holders only. Please respect and follow directions from local authority and traffic staff and be advised that traffic patterns and access may change during peak hours. Loading and unloading zones can be utilized to drop off and pick up ADA guests due to limited parking in the surrounding areas.
There will be an ADA entry lane, located to the left of GA & VIP entrance. ADA guests may use this lane to safely enter the venue. After using the ADA entry, please visit the Accessibility Services Hub immediately to inquire of further ADA services at the event.
Accessibility Services Hub
Please Note: You must stop here to get your ADA wristband credential. There is no ADA pre-registration before the event – this is all done onsite at the event.
There will be an Accessibility Services Hub conveniently located at the information booth located by Red Bull tent. At this location, you can:
- Get your ADA wristband credential
- Get your ADA questions answered
- Learn about our accessibility services
- ADA wristbands are good for the whole weekend
- DO NOT remove your wristband for the entire duration of the event
- One companion wristband will be issued for each ADA patron (exceptions will be made for families with young children)
- If an ADA guest wants to switch their companion, please bring the old companion wristband to the Accessibility Services Hub to be reissued
Accessible Viewing Area
There will be viewing areas at RC Cola stage and Sector 3 stage seating at both stages, to allow ADA patrons to sit and watch the show outside of the crowd. Please note that seating is available on a first-come, first-serve basis.
Accessible Viewing Area Policies:
- Companions may be asked to stand in the back if capacity is reached
- Patrons and companions may not smoke in these areas
- Patrons may not save spots
- Do not block the view of the guests behind you
Service animals are permitted throughout the venue. However, this does not include emotional support animals, therapy animals, or companion animals. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.
The following guidelines must be followed:
- All service animals must be registered with the ADA department upon entry into the event
- All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls
- Service animals must be housebroken and should use the service animal relief area
- Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal
- All service animals should have legally required vaccinations (which ADA staff may ask to see for verification)
We ask that you do not leave your animal in your car while you’re inside the event, as vehicles without air conditioning on may become too hot and unsafe for any animal.
First Aid: We have several First Aid locations throughout the venue, noted on the event maps and mobile app, if available. Professional medical staff can help you with your medical needs at these locations.
Special Dietary Needs: The event will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us for further assistance.
Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medic team at the event entry.
Other Services: If you would like to request large format print/braille literature, guided tours for guests with visual disabilities, assisted listening device systems or another accommodation not listed, please contact us. If you require assistance due to pregnancy/nursing, please contact us.